Terms of service

Terms of Service

Overview

This website is operated by ZELIN ART. Throughout the site, the terms “we”, “us” and “our” refer to ZELIN ART. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

Online Store Terms

By placing an order through our website, you confirm that the information you provide is accurate, complete, and up to date.

You may not use our products or website for any unlawful or unauthorized purpose.

Products and Availability

ZELIN ART pieces are handmade and may have slight variations in color, texture, shape, or finish. These natural differences are part of the character of handmade jewelry and art objects.

We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your screen’s display of colors will be completely accurate.

Product availability may change without notice. We reserve the right to limit quantities or discontinue any product at any time.

Pricing and Payment

All prices are listed on our website and may be updated from time to time.

Payment must be completed at checkout before an order is processed. We reserve the right to refuse or cancel any order if payment cannot be verified or if we suspect fraudulent activity.

Shipping and Delivery

All ZELIN ART orders include free worldwide shipping.

Estimated delivery times, processing times, and tracking information are provided in our Shipping & Delivery policy.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Returns & Exchanges policy.

To request a return or exchange, please contact us at hopekd2300@zelinart.com within the stated return window.

Custom or Personalized Items

Custom, personalized, or specially made items are not eligible for return or exchange unless they arrive damaged or defective.

Intellectual Property

All content on this website, including images, text, designs, product names, graphics, logos, and visual materials, is the property of ZELIN ART or used with permission.

You may not copy, reproduce, distribute, modify, or use any website content without our prior written consent.

Founder’s Giving and Impact Program

Some ZELIN ART purchases may be connected to our student support initiative. Participation details, donation amounts, and related records are managed by ZELIN ART according to the program information provided on our website.

Third-Party Services

Our store may use third-party services, including payment processors, shipping providers, analytics tools, and Shopify-related services. These third parties may have their own terms and privacy policies.

Limitation of Liability

ZELIN ART is not responsible for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. The latest version will always be available on this page.

Contact Information

For questions about these Terms of Service, please contact us at:

hopekd2300@zelinart.com